Capture more 5-star Google reviews and grow your referral relationships.
Visit Bridge Health turns every Start of Care visit into the opening line of a 5-star review — a warm, personal text from your own office number, carrying a direct link straight to your Google review form, timed to land right when your patient feels the difference your care is making.
From a handful of reviews to hundreds
These aren't projections — they're two agencies running the exact process below.
What your patient actually sees
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Day 10 after start of care
First text, sent from your office number
A short, friendly message with a link to a one-page Google review form — quick enough to fill out from the couch.
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Day 11 · one day later
A gentle reminder
Patients who haven't clicked yet get a brief second nudge, same office number, same one-page link.
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Overnight
Visit Bridge Health picks it up
Each night, the star rating and any written comments are pulled back in and matched to that patient's record automatically.
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For positive reviews only
A third text, about the HHCAHPS survey
Patients who left a great review get one more message, reminding them to complete their HHCAHPS survey when it arrives by mail or phone.
"Great experience with Residence Home Care. Caring staff, consistent communication, and excellent follow-through. John and Gayle are consummate professionals who are quick to respond and recognize the importance of taking care of their patients. Residence HC also has Veteran specialists on staff, Jessica and Alisha, who help navigate VA benefits. Highly recommended!"
The review flows right back to you
You never have to go looking for it. Each night, Visit Bridge Health checks for newly submitted reviews and pulls the star rating and comments straight back into the system.
Everything is matched to the correct patient automatically — no spreadsheets, no manually cross-checking names against your census.
Give your HHCAHPS scores a nudge too
A positive review is a signal — the patient is happy and willing to say so. Visit Bridge Health uses that signal to send one more text, encouraging the patient to also complete their official HHCAHPS survey when it arrives by mail or phone call.
Patient leaves a positive Google review
Friendly text reminding them the HHCAHPS survey may be on its way
A happy patient who's primed to give the same great feedback again
Turn patient praise into referral growth
Every completed review is linked back to that patient's referral source and primary care provider. Your marketing team gets a running feed of specific, attributable patient feedback tied to each referral partner.
That's real ammunition for a liaison visit or a QAPI meeting — not "patients love us," but the exact words a physician's own patient used to describe their care.
Five minutes to set up. Every patient, automatically working for your reputation.
No manual uploads, no spreadsheets, no chasing patients for reviews. Visit Bridge Health runs the whole campaign from your own EHR data, texted from your own office number.
Book a 15-minute walkthrough